Human Resources

Implementation Strategies

Estimated time to complete: 4 hours

Upon completion, you will receive an Advanced Level certificate of completion.

Whether you are developing or improving your human resources plan, the nine strategies outlined in this section will provide you with the depth and breadth to build a strong staff, prepare them for their roles, and retain them as the cornerstone to your healthy 21st CCLC program.

After completing this section, you will be able to

  • Identify and recruit qualified candidates.
  • Use an effective interview selection process.
  • Hire and onboard new staff members.
  • Train and manage staff to enhance staff performance and program success.
  • Retain staff by creating a positive work environment.

Coaching My Staff

Estimated time to complete: 1 hour

Upon completion, you will receive a Leadership Level certificate of completion. 

Use these training tips and tools to orient site coordinators and other mid-level professionals to the basics of human resources, with particular focus on the importance of effective communication in 21st CCLC program development and administration.

After completing this section, you will be able to

  • Train and coach 21st CCLC site coordinators to apply effective strategies in human resourcing.
  • Create a professional learning plan for developing site coordinators’ knowledge and skills in hiring, retaining and communicating with their staff.
  • Use Y4Y tools and resources to implement the professional learning plan.


Find ready-to-use, customizable tools that can help you optimize and streamline your human resources efforts in building and retaining quality staff.

Learn More Library

Visit the Learn More Library to find links to numerous external resources including videos, lesson plans, publications and more.

The documents posted on this server contain links or pointers to information created and maintained by other public and private organizations. These links and pointers are provided for the user’s convenience. The U.S. Department of Education does not control or guarantee the accuracy, relevance, timeliness or completeness of this outside information. Further, the inclusion of links or pointers to particular items is not intended to reflect their importance, nor is it intended to endorse any views expressed, or products or services offered, on these outside sites, or the organizations sponsoring the sites.