August 21, 2018

The start of the program year always brings a mad scramble to get staff. You know you need the right number of people and the right qualifications to be successful. But what does “right” mean? You may be tempted to hire anyone who is interested, so you have enough adults for the number of students you plan to serve. However, many program directors would advise you to take time to be selective. If you truly get the right people, you will have a higher quality of programming and fewer turnover issues.

Define the Job and the Qualifications

Do you have job descriptions for every position in your program? If not, don’t worry; job descriptions don’t have to be long and complicated. Sit down with your planning team and discuss what you need for each role you want to fill. If you need an algebra tutor, your ideal candidate would most likely be a math teacher. For a gardening class, teacher certification is not vital; this person needs to know how to connect with young people and grow plants. Be sure to describe any work outside of the actual program. For example, does the position require creating lesson plans? Be very clear about the schedule and time commitment. Explain how long each class or program day is, how many days per week are needed, and how many weeks the commitment will last. If all staff are required to attend weekly staff meetings, spell that out. Being clear and specific in your description makes it more likely you will find the right person.

Look Beyond the School for Candidates

When you have defined qualifications, think outside the box about where to look for staff. If the math teachers in your school are not interested in algebra tutoring, think about other teachers. Is there a science or special education teacher with experience teaching algebra? Because your position is different from what they do all day, they might enjoy the change. A retired math teacher would know the content and how to work with students, and might enjoy a fun, part-time connection with youth. For a gardening position, ask around the school for avid gardeners, check with families about their gardening skills, or talk to a local Extension agent. The math teacher who turned down the algebra tutoring might love to lead a gardening club. Explore hobbies and other interests to discover new ways school staff can engage with students. High school and college students are other great resources. While not all students can create lesson plans, many can implement existing curriculum and bring fresh excitement and energy to activities. An education or math major might be a great fit for that algebra position.

Consider Motivation and Engagement Style

You want your staff to have skills that match your needs but you don’t want the extra money they will make to be their sole motivation. You want people who are excited to engage with your students and will contribute to a positive program culture. To get a feel for fit, many programs use scenario-based interviewing. Ask an applicant how they would respond to situations that occur in an out-of-school time setting. You might ask about managing behavior, engaging with families, or teaching a specific topic. Think about your program values and how you want staff to engage with students. If the program emphasizes project-based learning, ask the candidate to describe how they would design a project. Some programs will have an applicant volunteer for a day or two to see how they interact with students and other staff, or will observe them during a school-day position.

While being intentional with your staff recruitment takes some time, you will be rewarded with great staff who provide high-quality learning experiences, engage positively with your youth, and are committed to your program. To learn more about intentional staff recruitment, check out the Y4Y course on Managing Your 21^st CCLC Program. The course tools include a Sample Human Resources Packet that contains sample job descriptions, interview question examples, ideas about recruiting staff and much more!